Increasing Revenue via Reputation & Relationship Management

Recovering 300-450 Hours Annually

Monitor, Manage  and Respond to Online Conversations Between Brand & Consumers

Take Control of Customer Reviews

Re-direct Reviewers to Your Landing Page

Systematically drive customers with email, print, SMS to one conversion funnel that guides them to preferred landing page.

Boost Positive Reviews

Increase positive reviews by guiding happy customers through the process of completing a review.

Manage Negative Experiences

Prevent negative reviews by steering disgruntled customers away from the Internet into immediate contact with manager.

Move Ahead of the Competition

Monitor 40+ Directories & Review Sites

Get real-time alerts from the top consumer sites where your business might be mentioned. Respond directly to reviewers.

Monitor & Respond to Social Mentions

Track your Facebook likes, Twitter followers, and Foursquare check-ins. See when people like, retweet, or comment.

Monitor Digital Media Performance vs. Competitors

View how your business stacks up against your competitors in local Internet searches. Social tracking keeps an eye on your audience and activity compared to your competitors.

Increase Digital Footprint & Marketshare

Fix & Maintain Listings

We guarantee that your online listings will be accurate across all of their key sources. See in detail how and when listings change.

Listing Distribution on 300+ Websites

Submit business listings to all four major data providers: Factual, Acxiom, Infogroup and Neustar (Localeze).

Build a Google-compliant Location Page

Search engines require each location or brand’s information accessible on separate web pages for optimal data sourcing.

One Button Syncs Your Social Profiles

Ensure Your Social Profiles Are Updated

Many people check social media for addresses and contact information; if the information is wrong, it can lead to lost sales opportunities.

Strengthen Social Presence

Pushes out the correct business information among the three most social channels favored by consumers: Facebook, Twitter and Foursquare.

Hassle-free & Instant Updates

Update information just once and have it dispersed to all profiles so you’re your social data remains up-to-date.

Eliminate Bad Browsing Experience

Choose Your Template

Templates for different types of content alleviate the need for complicated formatting — just drop in images, videos or social media URLs and the coding is taken care of.

Clear Call-to-Action

Include clear calls to action to maximize conversions. Large buttons, integrated coupons and the ability to incorporate images make the most of a business’ location page.

Responsive Web Design

Responsive design allows websites to scale to the size of whatever screen they’re being viewed on. Update content in one place in order to keep it current everywhere.

Build Social Presence & Find New Leads

Get Real-time Social Leads

Generate leads based on geo-targeted keywords and choose from pre-determined lead searches to receive alerts when prospects are discovered

Interact with New Leads

Start conversations with prospects outside your network and offer incentives to buy. Nurture and build relationships.

Provide Exceptional Customer Service

Manage ongoing relationships with customer history tracking and responding to every interaction from the same intuitive screen.

Business owners can reduce their management time by up to 70% when using one central platform for all of their digital marketing.

Receive a Free Snapshot Report
Your customers are talking about you. Make sure you’re listening.

What is a Snapshot Report?

The Snapshot report is a peek into what your business looks like online and how customers see you. Find out the answers to these questions:

  • Is your business listing accurate where it counts?
  • How do customers feel about your business?
  • What sites should your business be on?
  • How do you compare with industry standards?
  • Are your social media accounts effective?
Request A Snapshot Report
View A Sample Report


Before going dining or shopping, 93% of U.S. consumers check online reviews


Unhappy customers will tell an average of 24 people about their experience


4 out of 5 consumers reverse their purchase decision based on negative reviews


90% of typical U.S. consumers read online reviews, while only 6% write them


What Our Clients Say

  • Kansas City Star
    Nick Hadley
    at .

    "I would consider [online reputation management] a cost of doing business. Move it out of the advertising budget to the capital budget. This is something you need to do every month."

  • fatburgerFatburger
    Restaurant Vertical
    at FatBurger.

    In three months, Fatburger saw a 42% increase in the number of business listings, over 76 new citations and listings were corrected on over 20 sites. All of these numbers aid in local SEO and the ability to be found online.

  • bmwBMW
    Automotive Vertical
    at .

    We took a second into BMW's online listing conflicts and  found out it’s not enough to work with only three of the four major data providers.

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